Learning & Development Manager

Learning & Development Manager
- 1 Vacancy
- 21 Views
Experience
4 Year
Employee type
Full TimePosition
Experienced Professional
Offer Salary
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For Freelance
No
Application deadline
Sep 30, 2025
Job Description
The Learning and Development (L&D) Manager is responsible for supporting the growth and development of our employees. This role plays a crucial role in helping employees enhance their skills and knowledge. The L&D Manager provides training and development opportunities, that contribute to Glee Hotel’s success
Job Summary
The Learning and Development (L&D) Manager is responsible for supporting the growth and development of our employees. This role plays a crucial role in helping employees enhance their skills and knowledge. The L&D Manager provides training and development opportunities, that contribute to Glee Hotel’s success and ensures that our employees are equipped with the necessary skills to excel in their roles. The job incumbent develops and implements learning strategies, designs, delivers and manages training programs, assesses development needs, and tracks learning effectiveness to ensure continuous development of employees’ skills and knowledge within Glee Hotel. The Learning & Development Manager collaborates with employees and managers to support career growth and manage budgets and external vendor relationships (such as E Learning platform providers). Glee Hotel focusses on fostering a culture of continuous learning and professional growth for all team members. The Learning & Development Manager will be responsible for the strategic initiatives of Talent tied to business expansion, growth, and the necessary cultural evolution to support both. The function should be supportive, hands on , methodical and people focused ; creating memorable moments for our guests, fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with Glee Hotel policies, standard operating procedures and service concepts.
Competencies and Skills
- Proven experience in a Learning & Development management position
- Proven knowledge of implementing & Onboarding E Learning Platforms
- Strong problem-solving capabilities with the ability to adapt to changing environments
- Excellent leadership skills with a hands-on approach and lead-by-example work style
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Strong communication and listening skills, excellent speaking, reading and writing skills
- Outstanding analytical and strategic skills improving the business from a financial perspective
- Excellent ability to work collaboratively across functions and cultures in a global environment
- Skilled with Microsoft Office software
- Good IT skills
- An open, positive and communicative personality
- Pro-active with a hands-on approach
- Passion for the hospitality industry
- Ability to handle multiple challenging priorities and assignments
- Excellent communication and negotiation skills; sharp business acumen
- Ability to build rapport with employees and vendors
Minimum Experience
- Proven experience as an L&D Manager, Training Manager or similar
- Current knowledge of effective learning and development methods
- Experience in project management and budgeting
- Proficient in MS Office and Learning Management Systems (LMS) Outstanding ability to interact and communicate with all stakeholders
- Outstanding ability to diagnose and resolve problems swiftly
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